Return shipping costs must be paid at your own expense.
If you wish to receive another item, you will need to return the originally purchased item to the store. We do NOT process exchanges for online orders. Please double check that the shipping address is correct whenever you place an order! If a customer still wishes to receive the purchased item(s), he/she will need to place a new order on our website. When an order is returned to the store, we will refund the purchase amount, excluding shipping charges. We do not take liability for orders returned due to incorrect shipping addresses or absent residents at the time of delivery. What if my order was shipped but returned to the store?
Once they are received in store, we will give a full refund. Items must be returned/shipped within 7 days of delivery. Once we receive the items in store, we will refund the purchase amount. Items must be returned within 14 days of purchase in order to receive a full refund.įor online purchases, all items MUST be carefully packaged and returned in the same condition they were sent (unopened and sealed in original packaging). For in-store purchases, items can be returned so long as it is sealed and unopened in its original packaging and the receipt is provided.
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